WHO WE ARE

Our website address is: https://fmchdhanbad.com

Fatima Maternity Care Hospital (FMCH) is a premier healthcare institution located in Wasseypur, Dhanbad, Jharkhand, providing women’s health, maternity, diagnostic, and child healthcare services.

WHAT PERSONAL DATA WE COLLECT & WHY WE COLLECT IT

We may collect the following information:

• Name
• Email address
• Contact number
• Appointment details
• Medical inquiry details (submitted voluntarily)

This information is collected strictly for medical consultation, appointment scheduling, patient communication, follow-ups, and internal healthcare operations.

COMMENTS

When visitors leave comments, we collect the data shown in the form, IP address, and browser details for spam detection. An anonymized email string may be shared with the Gravatar service.

MEDIA

If you upload images, avoid embedded location data (EXIF GPS). Visitors may download and extract such data from images.

CONTACT FORMS

Contact forms are used solely for patient communication, support, and appointment services.

COOKIES

Cookies may store user preferences, session data, and login details for convenience. Temporary cookies are discarded after the session ends. Login cookies last two days. Display option cookies last one year.

EMBEDDED CONTENT FROM OTHER WEBSITES

Embedded content behaves as if you visited the external website directly and may collect user data through cookies and tracking technologies.

ANALYTICS

We may use analytics tools to understand website performance and user behavior. These tools collect non-identifiable visitor data only.

HOW LONG WE RETAIN YOUR DATA

Personal data is retained only for medical, legal, administrative, and operational purposes as required by law.

WHO WE SHARE YOUR DATA WITH

We do not sell or rent personal data. Data may be shared only with authorized medical professionals, technical service providers, and legal authorities when required.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

You may request access to your personal data or request its deletion, subject to legal obligations.

WHERE YOUR DATA IS SENT

Visitor comments may be processed through automated spam detection services.

HOW WE PROTECT YOUR DATA

We use secure servers, restricted access, regular malware scanning, encryption, and internal data security controls to protect your information.

DATA BREACH PROCEDURES

In the event of a data breach, immediate investigation, user notification, and corrective legal measures will be undertaken.

THIRD PARTY DISCLOSURE

We do not sell personal information. Selected service providers may access data under strict confidentiality agreements when required for service delivery.

THIRD PARTY LINKS

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

REFUND POLICY

All medical consultation fees, booking charges, and healthcare service payments are non-refundable unless otherwise stated in writing.

QUESTIONS & CONTACT

For any privacy-related concerns, please contact:

Email: fmchDhanbad@gmail.com

Website: https://fmchdhanbad.com